Bestway News + Updates

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Posts tagged 'Dispatch'

Complete and Accurate Dispatch in 2017

The MIN Agency received the Certificate of Appreciation for Complete and Accurate Dispatch in 2017.

We strive to provide excellent service to our customers and the drivers we work with. We look forward to the rest of 2018!

Dispatch Certificate

2018-03-12 14:48:34

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MIN Agency Receives Star of Quality Award

We received the Star of Quality Award from Landstar's Customs Help Department. Gregg Nelson, Vice President of Operations, writes:

"The Customs Help Department nominated the MIN Agency for the Star of Quality award commending quality service in handling loads crossing the border and wrote "MIN truly displays dedication to the complete and accurate dispatch on the US bonded shipments. In doing so, this ensures Landstar maintains compliance with US Customs. This agency goes above and beyond to confirm bond closure and ensure Landstar receives the required Customs stamped documents."

Landstar appreciates MIN's commitment to our values of service excellence. Thank you for a job well done and keep up the good work. Please accept the enclosed Star of Quality pins in recognition of your efforts; I hope that you will all wear them with pride."

Complete and Accurate Dispatch

For the third consecutive year, the MIN Agency was awarded the Complete and Accurate Dispatch Certificate. This certificate was awarded for having an Agency Customer Service incident rate lower than the overall company average in 2015. We take pride in providing excellent customer service to both the driver and the customer. We will continue to provide this quality service in 2016 and beyond.

Dispatch Award

2016-02-18 09:27:57

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Complete and Accurate Dispatch Certificate

At the Landstar MIN Agency we strive to be our best with Complete and Accurate Dispatch. This is accomplished by having proper training programs in place for our employee’s, instilling the importance of safe and on time delivery into our day to day functions, and maintaining contact with drivers and customers to ensure the best possible service from pickup to delivery.